Practical Healthcare Navigation Tools
Clear, printable resources to help you find answers, prepare questions, and understand your next steps when time matters.
Choosing Where to Begin
You do not need to review everything. Start with the document that best reflects what is happening right now. These tools are meant to be used one step at a time.
Hospital and Medicare Documents
Important Message from Medicare (IMM)
Medicare Outpatient Observation Notice (MOON)
Medicare Change of Status Notice
Medical Glossary
Medicare Patient Rights
Insurance Medical Glossary
Discharge Planning and Care Transitions
Patient Discharge Rights
Hospital Admission Family Checklist
Hospitalization Journal
Care Manager Reference Guide
Services Outside the Hospital
Choosing a Home Care Agency
Better Questions Toolkit
Prepare Your Questions
Choosing Where to Begin
You do not need to figure everything out at once. Start with the document that best reflects what is happening right now. These tools are designed to be used one step at a time, helping you stay organized and focused as care decisions unfold.
Find the Documents That Match Your Situation
These documents are grouped by common caregiving situations to make it easier to find what you need.
Documents to help you understand hospital status, Medicare notices, and patient rights.
Tools to help prepare for discharge and understand what happens next.
- How to talk to your doctor
- Understanding Medicare and hospital rights
- What to expect at appointments or hospital stays
- Links to free nurse helplines and advocates
Recovery at Home and Aging in Place
(Additional documents will be added as the library grows.)